Below are the rules governing purchasing from TAG TEAM Marketing International, Inc. (hereby referred to as "TAG TEAM Marketing")

TAG TEAM Marketing offers many products and services from a variety of Black-owned businesses in this online store. TAG TEAM Marketing assumes no liability for items sold here. By purchasing any product from this website, an event or from one of our distributors, you agree that you are purchasing at your own risk and that TAG TEAM Marketing shall not be held liable in a criminal or civil suit for any harm that may arise from the use of these products or services.

• CDs, DVDs, videotapes and audio tapes are not refundable or exchangeable.
  
  
• Consumable products (including skincare, bath & body, personal care, nutritional, health & wellness, haircare and food products) including Ebony Secret, Motherland's Gold Moringa, soaps, shea butters, cosmetics, etc., are not returnable, refundable or exchangeable.
  
  
• Black Business Network Supplier memberships, TAG TEAM Marketing Business Opportunity distributorships and TAG TEAM University memberships are refundable within three business days of the date of enrollment. Monthly service charges for memberships are not refundable or exchangeable.
  
  
• Event registrations, TAG TEAM University seminars and courses, and all Internet broadcasts are not refundable or exchangeable.
  
  
• Vending spaces are not refundable or exchangeable.
  
  
• Customers who purchase TAG TEAM University memberships or courses, Supplier memberships, or other programs or products on an installment plan, are agreeing to a full term contract, i.e. 1-year term. All installments must be paid in full, regardless of use or participation, and are not cancellable, refundable or exchangeable.
  
  
• Any order issues must be brought to our attention within 30 days of your order date.

TAG TEAM Marketing will credit your payment for returned merchandise (clothing, accessories, etc.):

1. If the merchandise is received by TAG TEAM Marketing within 21 days of the shipping date, and
2. The returned item is undamaged, unopened (still in its original plastic wrap), and unused.

* Returned orders may be charged a $20 processing fee. This fee will be deducted from the refund total.

Items must be returned to the address at the bottom of this page. Also include a note with the reason for your return and your original order number.

Please allow up to 30 days for returns to be processed. We will notify you via email of your credit or exchange. If you paid by cash, check or money order, TAG TEAM Marketing will mail you a check. If you paid by credit card, you will receive a credit to that card account.

TAG TEAM Marketing will exchange merchandise that was erroneously shipped to you for the correct item or will credit your payment:

1. If the item is received by TAG TEAM Marketing within 21 days of the shipping date and
2. The returned item is undamaged and unopened (still in its original plastic wrap).

* You will not be charged a restocking fee for wrongly shipped merchandise.

TAG TEAM Marketing will exchange defective merchandise for another of the same item, or will credit your payment:

1. If the item is received by the TAG TEAM Store within 21 days of the shipping date, and
2. The item is returned with all of its original packaging and contents.

* You will not be charged a restocking fee for replacement of defective items.

TAG TEAM Marketing may charge you an additional shipping and handling fee for order shipments that are returned to us because:

1. Order undeliverable due to an incomplete / wrong / illegible address provided during order.
2. Order undeliverable for any reason including customer not home to receive merchandise, did not claim order, refused order, provided wrong or incomplete delivery address, etc.

You will not be charged an additional fees if an address error was made by TAG TEAM Marketing staff.

If your TAG TEAM Account has a past due balance for some reason (for instance, a past due balance on a membership program), TAG TEAM Marketing reserves the right to apply the monies paid during your order to your past due balance to settle your account, which may result in your order being held for additional payment or cancelled altogether. TAG TEAM Marketing also reserves the right to use any payment method you specified to settle your past due balance.

In the event that one or more of the items in your monthly Supporter Order is out of stock or not available at the time of your monthly order, TAG TEAM Marketing reserves the right to substitute a similar item in your order. If the replacement item does not meet your liking, you may return it within 14 days without any restocking fee.

If your credit card declines for some reason on the specified day of your monthly Supporter order, TAG TEAM Marketing will continue to attempt to charge your credit card for your monthly Supporter order on subsequent days, weeks and months. If you wish you cancel your Supporter order, you must log into your account and cancel online.

TAG TEAM Marketing also reserves the right to cancel your Supporter order for any reason, including; your product(s) no longer being available and no replacement product available or your credit card declining for an extended period of time.

TAG TEAM Marketing recommends that you send your returned items via an insured carrier. TAG TEAM Marketing is not responsible for lost or damaged returns. If you have questions, please contact us directly, preferably via email. Make sure to note your order number in your return package:

ADDRESS TAG TEAM Marketing International, Inc. P. O. Box 110276 Atlanta, GA 30311

PHONE (404) 305-0300 office (404) 382-5260 fax EMAIL info@tagteammarketing.com

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Last updated: September 8, 2017